ActiveDen

Authors - Check your Preview

2998 posts
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • Bought between 50 and 99 items
  • India
  • Referred between 200 and 499 users
VF says

In case your preview made to work only through selected Envato domain names, now it is time to recheck if your preview really works. The locations seems to be changed.

It seems 2 of my file preview doesn’t show anything for more than a week and just now made an update! :D

11 months ago
1301 posts
  • Has been a member for 2-3 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 1 and 9 items
  • Croatia
  • Referred between 1 and 9 users
Tean says

You are talking about file previews or preview images?

I just noticed preview images dont show on my files.

I wonder how long has that been like this…

11 months ago
2998 posts
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • Bought between 50 and 99 items
  • India
  • Referred between 200 and 499 users
VF says

^ About preview swf files. I mention about the files on which authors themselves check if the preview is running from Envato domain or not.

11 months ago
1301 posts
  • Has been a member for 2-3 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 1 and 9 items
  • Croatia
  • Referred between 1 and 9 users
Tean says

Ok, all the files that dont have a preview image look like this:

(at least in my portfolio)

If there is no link in the top left, buyers couldnt even click to see the preview (the rest is not clickable)

Thanks for letting me know, VF!

11 months ago
1914 posts
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Gold Mo Grower
  • Envato Staff
  • Site Manager
  • Exclusive Author
  • Bought between 10 and 49 items
  • United States
  • Referred between 1 and 9 users
LanceSnider says

Just so I’m clear, this is only on items that have some sort of check to make sure it’s on ActiveDen, right?

11 months ago
LanceSnider is an Envato staff member
97 posts
  • Has been a member for 3-4 years
  • Author had a File in an Envato Bundle
  • Interviewed on the Envato Notes blog
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Elite Author
  • Bought between 1 and 9 items
  • India
  • Referred between 10 and 49 users
FMedia says

Two of my file, the preview doesn’t work. I check it several times still I can’t find the problem. I think the problem only occurs on the item page, I hope the developer will sort this as soon as possible

11 months ago
2998 posts
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • Bought between 50 and 99 items
  • India
  • Referred between 200 and 499 users
VF says

Just so I’m clear, this is only on items that have some sort of check to make sure it’s on ActiveDen, right?

Yes, the only files which checks domain name are the ones facing the issue. Other files are working as usual at least for my case.

11 months ago
2998 posts
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • Bought between 50 and 99 items
  • India
  • Referred between 200 and 499 users
VF says

I just removed the domain name checkup and updated the file and it is working fine. So in my case the problem is not with preview system.

But found another author’s file preview which simply doesn’t shows images but probably loads xml. Looking at the preview page source, the preview url and base url are not the same. For example:

preview_url: "http://2.s3.envato.com/files/****/preview.swf",
base: "http://1.s3.envato.com/files/****/" 

Note the difference of “2.s3” and “1.s3”.

11 months ago
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