- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- India
In case your preview made to work only through selected Envato domain names, now it is time to recheck if your preview really works. The locations seems to be changed.
It seems 2 of my file preview doesn’t show anything for more than a week and just now made an update! 
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Author had a Free File of the Month
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Europe
- Has been a member for 3-4 years
- Referred between 10 and 49 users
You are talking about file previews or preview images?
I just noticed preview images dont show on my files.
I wonder how long has that been like this…
- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- India
^ About preview swf files. I mention about the files on which authors themselves check if the preview is running from Envato domain or not.
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Author had a Free File of the Month
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Europe
- Has been a member for 3-4 years
- Referred between 10 and 49 users
Ok, all the files that dont have a preview image look like this:
(at least in my portfolio)
If there is no link in the top left, buyers couldnt even click to see the preview (the rest is not clickable)
Thanks for letting me know, VF!
- Attended a Community Meetup
- Bought between 10 and 49 items
- Contributed a Blog Post
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
- Exclusive Author
- Gold Mo Grower
- Has been a member for 4-5 years
- Referred between 1 and 9 users
Just so I’m clear, this is only on items that have some sort of check to make sure it’s on ActiveDen, right?
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 4-5 years
- India
- Interviewed on the Envato Notes blog
- Referred between 10 and 49 users
Two of my file, the preview doesn’t work. I check it several times still I can’t find the problem. I think the problem only occurs on the item page, I hope the developer will sort this as soon as possible
- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- India
LanceSnider said
Just so I’m clear, this is only on items that have some sort of check to make sure it’s on ActiveDen, right?
Yes, the only files which checks domain name are the ones facing the issue. Other files are working as usual at least for my case.
- Exclusive Author
- Item was Featured
- Author was Featured
- Author had a File in an Envato Bundle
- Has been a member for 4-5 years
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- India
I just removed the domain name checkup and updated the file and it is working fine. So in my case the problem is not with preview system.
But found another author’s file preview which simply doesn’t shows images but probably loads xml. Looking at the preview page source, the preview url and base url are not the same. For example:
preview_url: "http://2.s3.envato.com/files/****/preview.swf", base: "http://1.s3.envato.com/files/****/"
Note the difference of “2.s3” and “1.s3”.
