- Exclusive Author
- Beta Tester
- Microlancer Beta Tester
- Sold between 1 and 100 dollars
- Has been a member for 3-4 years
- Bought between 50 and 99 items
- United States
hey everybody if your looking for a free open source support ticketing system.. here it is its very easy to use very easy to install here is a few screen shots
main screen
backend
click here to download
- Microlancer Beta Tester
- Referred between 1 and 9 users
- Has been a member for 4-5 years
- Sold between 10 000 and 50 000 dollars
- Bought between 1 and 9 items
- Exclusive Author
- Serbia
Looks nice and useful.
Is it somehow connected with Envato marketplace, ask from users to put licence number of purchased item?
EDIT :
Seems not… 
- Exclusive Author
- Beta Tester
- Microlancer Beta Tester
- Sold between 1 and 100 dollars
- Has been a member for 3-4 years
- Bought between 50 and 99 items
- United States
pebas said
Looks nice and useful.Is it somehow connected with Envato marketplace, ask from users to put licence number of purchased item?
EDIT : Seems not…
no its not part of envato
- Exclusive Author
- Beta Tester
- Microlancer Beta Tester
- Sold between 1 and 100 dollars
- Has been a member for 3-4 years
- Bought between 50 and 99 items
- United States
but you can use it for almost everything.. i use a support ticketing system also.. but mine comes with livechat i use kayako.. good company
- Exclusive Author
- Has been a member for 0-1 years
- Sold between 1 and 100 dollars
This will help me so much. Thank you sir.
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- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
Yes osTicket is great, and the upcoming release should bring life back to the two year old version.
Please also be sure to check out the other ticket support systems available right here on the marketplace: http://codecanyon.net/search?utf8=%E2%9C%93&term=ticket+support
- United States
- Bought between 50 and 99 items
- Has been a member for 3-4 years
- Exclusive Author
@dtbaker: none of those are open source 
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
LandonWilson said
@dtbaker: none of those are open source
the source is open, and the buyer is free to make changes to the code. this means it is open source. open source does not mean “free” as in $, just free as in freedom, a very common misunderstanding and one I was (rather rudely) made aware of at a conference recently.
- United States
- Bought between 50 and 99 items
- Has been a member for 3-4 years
- Exclusive Author
dtbaker said
LandonWilson saidthe source is open, and the buyer is free to make changes to the code. this means it is open source. open source does not mean “free” as in $, just free as in freedom, a very common misunderstanding and one I was (rather rudely) made aware of at a conference recently.
@dtbaker: none of those are open source
In production and development, open source is a philosophy, or pragmatic methodology that promotes free redistribution and access to an end product’s design and implementation details
Not sure whoever told you that was right because I don’t think you can freely redistribute items from CodeCanyon.
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 3-4 years
- Item was Featured
- Referred between 200 and 499 users
LandonWilson said
dtbaker said
LandonWilson saidthe source is open, and the buyer is free to make changes to the code. this means it is open source. open source does not mean “free” as in $, just free as in freedom, a very common misunderstanding and one I was (rather rudely) made aware of at a conference recently.
@dtbaker: none of those are open sourceIn production and development, open source is a philosophy, or pragmatic methodology that promotes free redistribution and access to an end product’s design and implementation details
Not sure whoever told you that was right because I don’t think you can freely redistribute items from CodeCanyon.
dtbaker is right. The first sentence in the wikipedia article you quoted says:
This article is about the production and development model. For its application to software, see Open-source software…
If you look at the article for “open source software” it says:
Open-source software (OSS) is computer software that is available in source code form: the source code and certain other rights normally reserved for copyright holders are provided under an open-source license that permits users to study, change, improve and at times also to distribute the software.
Notice that it says “and at times distribute the software”, which means that distribution rights, free or otherwise, are not required…
