Hey What's Going on All My Items Soft Turned Soft Refected

My all items hidden. Because of preview images. But in categories all of them used celebrate images but still they are on sale.Only my items hidden ?

I look at other designs preview they are used celebrates too. But why my all objects soft rejected

Please read http://notes.envato.com/general/use-of-assets-in-previews-on-envato-marketplaces/

ok i read but still there are items with celebrate photo just my works soft rejected

my 3 items dont include any photo but these are disabled too.

Read the entire note for each disabled item you will understand why it’s been disabled. But in case you miss it. It’s due to your Item Descriptions, even though the photo or problems have been fixed in the preview it still remains in the Item Description.

Contact support if you have any other questions and we’d be happy to help you out with whatever problem you have.

PatrikL said
Read the entire note for each disabled item you will understand why it’s been disabled. But in case you miss it. It’s due to your Item Descriptions, even though the photo or problems have been fixed in the preview it still remains in the Item Description. Contact support if you have any other questions and we’d be happy to help you out with whatever problem you have.

I have a question Patrik. I got my two items disabled because they contained sportstars pics. I do not have any problem with that because I do respect all the changes regarding the preview images but I see an item in popular files which still contains some sports star. So I’m a bit confused about the rules here.

Edit: I’m not complaining. I’m just a bit confused.

so so so sorry. Because of my bad english. Now i removed thumbnail in description area. Now waiting for update. So so so so sorry Evnvato. Thank you Partik.

Rewroc said

PatrikL said
Read the entire note for each disabled item you will understand why it’s been disabled. But in case you miss it. It’s due to your Item Descriptions, even though the photo or problems have been fixed in the preview it still remains in the Item Description. Contact support if you have any other questions and we’d be happy to help you out with whatever problem you have.

I have a question Patrik. I got my two items disabled because they contained sportstars pics. I do not have any problem with that because I do respect all the changes regarding the preview images but I see an item in popular files which still contains some sports star. So I’m a bit confused about the rules here.

Edit: I’m not complaining. I’m just a bit confused.

Thank you for bringing this to our attention, we will handle it as soon as possible!

i will never listen Kyle because of she i lost many sales