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preview not working?

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_zac_ says

Insted of preview of my file i can only see a HTML code, any idea what is going on?

4 months ago
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Joost says

Are you talking about your video player? It works just fine here.. Were you able to recreate the bug on other machines / in other browsers? You might want to consider sending an email to Support if the issues remain.

4 months ago
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MarcoSecchi says

Hey zac, there is indeed an issue. It seems it is connected with Chrome (on Safari and Firefox in it fine for me).

I have already notified support today, ad they will fix this as soon as possible.

thanks for your patience, marco

4 months ago
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_zac_ says

Thanks for the quick reply.

4 months ago
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_zac_ says

Hey loziosecchi, After an update it happend again, preview not working in chrome. I noticed that this happens with some other files too, for an example with this file: http://activeden.net/item/page-flip-catalog-3d/1376040?WT.ac=category_item&WT.seg_1=category_item&WT.z_author=zlac

4 months ago
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MarcoSecchi says

Hey zac, yes, e are aware of this. The devs are working on it. Hope they will fix it soon.

marco

4 months ago
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zlac says

same problem here. Preview works in IE but it doesn’t load all assets (loading never finnishes). In Chrome and Opera I see only html code…

4 months ago
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flashedge says

I bet it’s a doctype issue.

4 months ago
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zlac says

Hey zac, yes, e are aware of this. The devs are working on it. Hope they will fix it soon. marco

Hope it will be fixed before the file goes out from the main page…

4 months ago
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zlac says

Any info on what causes this problem, so I can modify the preview to work on AD ? As I see most previews are working fine, maybe different publish settings or different embed code would solve the problem…

4 months ago
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