ActiveDen

Ratings

900 posts
  • Has been a member for 5-6 years
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michelsteege says

Hi all, yesterday a new file of me came online: http://activeden.net/item/news-viewer/17694 and now it has a 2 star rating and the person who did that doesn’t tell me why, a few days ago i had the same thing with an other file of me.

I am almost sure it can’t be because the file doesn’t work or is difficul. why do people this? and what can you do about it? now it has a 2 star rating and nobdy wil buy it anymore :(

4 years ago
145 posts
  • Has been a member for 4-5 years
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  • Sold between 5 000 and 10 000 dollars
  • Bought between 1 and 9 items
  • Australia
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bjornredemption says

I agree, buyers who vote without asking for help really annoy me too. My file on themeforrest http://themeforest.net/item/smooth-travel-website/16050 has a 3 star rating (3 Ratings) but was only purchased twice!!!

The buyer who voted 2 stars – apparently thought the file was great – but voted 2 stars anyway because I hadn’t attached the PSD as required. Its really unfair when you put a lot of work into a file and it ends up like that. :(

4 years ago
900 posts
  • Has been a member for 5-6 years
  • Beta Tester
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Netherlands
  • Referred between 50 and 99 users
michelsteege says
I agree, buyers who vote without asking for help really annoy me too. My file on themeforrest http://themeforest.net/item/smooth-travel-website/16050 has a 3 star rating (3 Ratings) but was only purchased twice!!! The buyer who voted 2 stars – apparently thought the file was great – but voted 2 stars anyway because I hadn’t attached the PSD as required. Its really unfair when you put a lot of work into a file and it ends up like that. :(

Yes exactly, you put a lot of work in it and poef ruined. I think it must be something like that you can only rate if you place a comment and at that comment shows your rating.

4 years ago
940 posts
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  • Won a Competition
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  • United States
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lifwanian says

I think the ratings should be hidden until it reaches a certain amount…

For example, it should hide it until there is a minimum of 10 votes… That way there would be enough time for the ratings to even out…

4 years ago
1053 posts
  • Has been a member for 4-5 years
  • Author had a File in an Envato Bundle
  • Interviewed on the Envato Notes blog
  • Author had a Free File of the Month
  • Beta Tester
  • Exclusive Author
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
  • Bought between 1 and 9 items
  • Germany
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damojo says
I think the ratings should be hidden until it reaches a certain amount… For example, it should hide it until there is a minimum of 10 votes… That way there would be enough time for the ratings to even out…

Thats a great idea! In that way people that vote unfairly get evened out ;)

4 years ago
1236 posts
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LGLab says

I had the same happened to me. I suggested to FD admin that even though the rating should stay anonymous, a comment should be mandatory for any ratings under 4 stars for example. This way, a seller could challenge a rating if the comment is not founded.

They said it was a good idea and were looking into it….

4 years ago
67 posts
  • Has been a member for 3-4 years
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • Bought between 1 and 9 items
  • Switzerland
380nm says

I like LGLabs idea.

It also helps authors to make better files

4 years ago
1080 posts
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Madness says

when did themeforest get live :S

4 years ago
1053 posts
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  • Author had a File in an Envato Bundle
  • Interviewed on the Envato Notes blog
  • Author had a Free File of the Month
  • Beta Tester
  • Exclusive Author
  • Sold between 250 000 and 1 000 000 dollars
  • Elite Author
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  • Germany
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damojo says
when did themeforest get live :S

Big anouncement in blog some time ago :D

4 years ago
132 posts
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smoke_e_joe says

I also think a vote should be mandatory! You have a file purchased 20 or 30 times and only 2 or 3 people rate it. everyone else must be more than happy caus ethey havn’t come back to ask for help! Or like this weekend a buyer was a real novice and i spent quite a while to help her implement the file how they wanted (my choice i know), and still havn’t bothered with rating it or the amount of service she got! Something should be done to force them to leave rateing maybe something similar to ebay that works!

4 years ago
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