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jremick
Envato team
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Hey everyone, I’d like to put together an unofficial ThemeForest FAQ that I (and others) can use to point people to.

For example, sometimes we see, “What’s the best Mac IDE ?” and of course we’ve seen that and similar questions quite a bit so it would be nice to have a place to point people to. Then there are more-so ThemeForest related questions I tend to see/get frequently that I’d like to have answered so I’m not repeating myself so often.

If it actually becomes a useful reference then maybe some or all of the Q & As would be moved into the official wiki. Remember, this is not officially supported by Envato or ThemeForest, it’s just something I’m putting together on my own time.

So, what questions would you like to see on the FAQs page that myself (and others) can answer? At this point I just want to compile a list of questions.

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Jar
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Q: Where do I ask for support help regarding the theme I purchased?

A: Unless the author designates an alternate area such as an external forum within the item details page, you should ask your questions in the item comments section for that particular item.

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FRESHFACE
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Not sure if this is also what you are looking for, but here are some WP related questions:

http://themeforest.net/forums/thread/shared-faqs/24261

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VagrantRadio
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Q: Where do I ask for support help regarding the theme I purchased? A: Unless the author designates an alternate area such as an external forum within the item details page, you should ask your questions in the item comments section for that particular item.

Sending them a message through their profile contact form mucks up the item comments a lot less.

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bitpub
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Q: Where do I ask for support help regarding the theme I purchased? A: Unless the author designates an alternate area such as an external forum within the item details page, you should ask your questions in the item comments section for that particular item.

Some authors prefer to handle support through email. For the fastest response times make sure you read the Help section of the item description.

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bitpub
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Q: I found sites illegally distributing / infringing copyrights for items being sold here. What should I do?

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bitpub
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Q: Once I contact an author asking for support when should I expect to receive an answer?

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bitpub
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Q: I found these icons/ scripts/ stock photos. Can I use them in my template?

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bitpub
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Q: How should the documentation for an item be formatted and how complex should if be.

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bitpub
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Q: I am more skilled at designing / coding and want to work with another author to joint release items. What are our options? What is the best way to collaborate?

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