User asking for support but is not verified as purchasing my file?

I just received a FlashDen message from a user asking a question about one of my files. However, upon clicking on the ‘verify that this user is a customer of yours’ link in the email I get a message on the users profile saying ‘This user has never purchased any of your files.’

What could be the reason for this? I’m a little paranoid that this person may have stolen this file, maybe from another customers site? Or is it just a glitch with FlashDen? Naturally I’m not interested in wasting my time providing support for leeched files.

I just received a FlashDen message from a user asking a question about one of my files. However, upon clicking on the ‘verify that this user is a customer of yours’ link in the email I get a message on the users profile saying ‘This user has never purchased any of your files.’ What could be the reason for this? I’m a little paranoid that this person may have stolen this file, maybe from another customers site? Or is it just a glitch with FlashDen? Naturally I’m not interested in wasting my time providing support for leeched files.

You should just ignore him and then case closed…

Lance, you’re always wearing that blue shirt.

Lance, you’re always wearing that blue shirt.

There you go. Better?

LOL !! rainbow shirt…

Yes. But you’ve got 24 hours before I say something else about your bad habit of keeping the same shirt on for days at a time. HAhaha.