ActiveDen

Withdrawal Problem - Urgent

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VF says

In the withdrawal page, using the International Transfer (SWIFT) method, I tried many times but it repeatedly shows error message that the Address can have only 40 char max. Fine, I reduced my address length to around less than 35 char but still it says the same error.

Please fix it so that we can make withdrawal request before this 31May. If not possible, can we send withdrawal details directly to Support?

1 year ago via ActiveDen |
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bitfade says

send the request to support to be sure

if they can’t solve the issue before the end of the month, you’ll still have your request logged in their ticketing system.

1 year ago via ActiveDen |
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peerapong says

Yes, got the same problem also. Can’t complete form.

1 year ago via ThemeForest |
2390 posts Put a Donk On It
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ThemeProvince says

Glad I made mine a day earlier. This is gonna cause some trouble if it isn’t fixed.

1 year ago via ThemeForest |
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JeffreyWay says

Thanks guys! I’ll file a support request right away to get this fixed.

1 year ago via CodeCanyon |
JeffreyWay is a moderator
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Joost says

Fine, I reduced my address length to around less than 35 char but still it says the same error.

Wait so you reduced your actual address? :o Gotta be quite a hell of a job to change all the signs if you changed your street name, let alone if you changed your city or province name :o

1 year ago via ActiveDen |
Joost is a moderator
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VF says

Thanks guys! I’ll file a support request right away to get this fixed.

Thanks Jeff!


Wait so you reduced your actual address?...

Yes, removed few details but mentioned Full Address in the Additional info field. It is too risky to proceed with such a tiny address length as bank may reject transaction.

1 year ago via ActiveDen |
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bboykoma says

And please fix my country’s name on the list, its just “Serbia” not “Serbia and Montenegro” :)

1 year ago via VideoHive |
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SonicCube says

....and why don’t we have the “withdraw all earnings on the 30th” ? Do we have to add the full amount manualy on the 14th or on the 30th of each month ?

1 year ago via VideoHive |
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peerapong says

Any update for this issue please. Still can’t complete the form via SWIFT .

1 year ago via ThemeForest |
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