ActiveDen

Magic XML Banner Rotator/Video Player with thumbs

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
id061597 says
Purchased

Excellent support ! An answer within 5 minutes and this in a late hour at night!

2 years ago
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
andywaters says
Purchased

Hi,

I was wondering if you could help me. I have followed your tutorial on how to add a movie file to the banner, but when I press play there is just a rotating circle and the video never plays.

I have checked all of the paths and they are all spelt correctly.

thanks

Andy

1 year ago
Author
flashcreed flashcreed replied

Hi andywaters,

Can you please send us an email at: support@flashcreed.com

Thank you
Best regards,
Flashcreed Team

1 year ago
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
Jhernandeznj says
Purchased

Hello,

I purchased the banner and noticed it didn’t come with any sample videos or sample xml codes to add video.

I thought it would at least come with one example like on the demo of activeden.net.

I personally don’t have time to do this. I usually just rename the items etc…

Can you please send me the xml sample code to add video.

Also, can I add external url links to the images. If so, please send me the line of code to add. I tried adding Link=”http://activeden.net” to try but that wasn’t working.

Thanks

Jay

1 year ago
Author
flashcreed flashcreed replied

Hi Jhernandeznj,

Please check you’re email.

Thank you!
Best regards,
Flashcreed Team

1 year ago
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
Jhernandeznj says
Purchased

Hello again,

I’m just writing to let everyone know that I had a technical issue and sent an email to Flashcreed. Immediately, (7 minutes later) I received a very thorough email with the solution to my problems.

Great Job! A 10 for customer support!

Thanks,

Jay

1 year ago
Author
flashcreed flashcreed replied

Hi Jay,

Thank you for you’re words and don’t forget if need any other information please don’t hesitate to contact us!

Thank you!
Best regards,
Flashcreed Team

1 year ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
  • United States
bobrobson says
Purchased

Hi,

Nice template, but have some trouble to get the flv running.

I have followed your tutorial, I have checked all of the paths, but when I press play there is just a rotating circle the video never plays. With images work’s fine.

thanks

regards Bob

1 year ago
Author
flashcreed flashcreed replied

Hi bobrobson

Please send us an email at support@flashcreed.com

Thank you!
Best regards,
Flashcreed Team

1 year ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
  • United States
bobrobson says
Purchased

Hi

I wrote 3 emails & 1 post, waited 3 days and still no support!

This issue was posted in the past and should be known, respectively a answer shouldn’t be a problem at all – why the resolutions to the problems are not posted here ? (Q&A) -> you don’t have to answer to similar questions again.

I was wondering, is your “excellent support” gone with the wind ?

Regarding your spec. the template supports the following media formats: FLV , MOV , MP4 , F4V , and M4V

I tired all formats, tried different codex nothing works, only your simple 18k “exampleSWF.swf” is doing well, but no movie flickers onto the screen.

:crying:

I’m still waiting for a useful reply.

Thx, Bob

1 year ago
Author
flashcreed flashcreed replied

Hi bobrobson,

We apologize for this inconvenience, we are adjusting our new support system.

Please send us the archive with the files you have and we will set an example with the video.

Thank you!
Best regards,
Flashcreed Team

1 year ago
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
herbii says
Purchased

I am having problems opening the FLV in CS3 .. Why is it not opening up.?

10 months ago
Author
flashcreed flashcreed replied

Hi herbii,

Please send us the archive to support@flashcreed.com and we will recompile it for Flash CS3

Thank you!
Best regards,
Flashcreed Team

10 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
cmbnoize says
Purchased

hi i send you an email on support@flashcreed.com

Thank you Best regards

Steeve

3 months ago
Author
flashcreed flashcreed replied

Hi cmbnoize,br/>

Replied back.

Cheers,
Flashcreed Team

3 months ago
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