Q Creative - xml website template

Some Mac’s have security restrictions with regards to the Flash Player. And the technologies we’ve used in the template, specifically deep-linking and the Mac mouse-wheel fix, are usually the culprit.

To test locally, in Firefox, open “qcreative.swf” directly in the browser.

Check to see if your file names have upper-case letters. And then check to see if the upper-case letters are used in the xml. Locally, the browser usually ignores upper-case letters in file names, but online it is often case-sensitive.

Check to see if the files were uploaded successfully. For example, if the site loads but maybe the video page does not, this could mean the following:

- page background does not exist online – page module does not exist online – module’s xml file does not exist online – module’s images/videos do not exist online

Check to see if the xml has any parsing errors. An easy way to do this is to use Firefox and view the xml file itself in the browser. If no syntax errors are found, you will see all the xml content. But if an error is found, Firefox will show you a message saying there is a “parsing error”. If a parsing error exists, it likely means that something went wrong while editing the xml file. Try to see if you can find the xml error, and if not, maybe start editing from scratch again with the xml file that came with the source download.

See: “The Q works locally but it’s not loading online?” above

Also, make sure that no two deepLinkURL’s in the “menu.xml” file are the same.

This is because you are likely using a beta or RC version of the new Flash Player 10.1. Install the latest official Flash Player and you will not experience this.

In AS3 , cleaning up things like sound and video are the responsibility of the external swf. Here’s an example of loading a sound into a swf that would stop if it were unloaded by a template.

Gallery images are not designed to scale up or down based on the monitor size, so to make sure your image galleries fit on all monitors, make sure to size them appropriately.

If you wish to submit the email from the email address filled out in the form, leave the “emailFrom” part in the php file blank. Then set “submitFromEmailField” in the contact.xml file to “true”. The last step is to designate one of the form fields as the “email” field in the contact.xml file. This is done in the “isEmail” attribute of each field.

Some servers don’t allow you to submit an email form from just any email address. So in these cases, it’s best to email yourself. To email yourself, add your email address in the field named “emailFrom” in the php file. Then set “submitFromEmailField” in the contact.xml file to “false”. Then set all the “isEmail” fields to “false.

About 5% of customers send us this email. And every time we investigate and find something wrong with the set-up. Common problems are:

1) The correct assets do not exist (a bg image is not actually online).

2) The xml has been broken

Before writing us, we strongly encourage that you start over from scratch. The site will work out of the box, it will only break if it is customized incorrectly. When starting from scratch, test every time you make a change. This will allow you to make sure that the new change works, and help with targeting customization errors.

This likely has to do with an IE “zoom” bug. Look for and eliminate the following code in the index.html file:

/* For IE */ width: expression( Math.max( document.body.clientWidth,990 ) + “px” ); height: expression( Math.max(document.body.clientHeight, 500 ) + “px” );

Open the file named “CreateMenu.as” in the folder:

cj > qcreative

Then navigate to line #500

Here you will see the code:

menu.y = ....

Change this value to whatever you want, save the file, then open “qcreative.fla” and hit CTRL -ENTER